Job Description

Job Description

Job Description

Temporary Customer Service Representative (Full-Time) - Earn Extra Summer Cash!

At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience.

 

The Position:

Would you like a fun way to earn some extra summer spending money? Then we have a great opportunity for you!

We are looking for Customer Service agents to join a fast-paced and energetic customer service team that will help resolve a backlog of verification and data entry tasks. Must be able to maintain a strong relationship and communication between EMS and our client’s account procedures and managing priorities.

This is a full-time temporary assignment with the possibility of being hired on permanently.

Positions start at $18/hr.

Monday - Friday daytime schedules available.

 

You Will Need :

• Above average attention to detail
• Strong written and verbal communication skills when interacting with customers and co-workers
• Friendly and energetic attitude
• Computer knowledge and Internet skills
• Ability to navigate between multiple computer screens/tabs
• Quick learner who enjoys using trouble-shooting and problem solving skills
• Ability to work both as an individual and as a team member

 

Nice to Have :

• High School Diploma or equivalent
• Must be familiar with phone Apps, Internet, Email, and Microsoft Office
• Previous call center experience preferred
• M-F daytime shifts available

 

EMS Offers:

• Paid on-the-job training
• Casual dress attire
• Individual work spaces
• Complimentary breakfast on Fridays
• Free parking
• North-West Omaha location

 

Company Description

EMS, Inc. is a full-service contact center providing superior outsourced customer support. We pride ourselves in going above and beyond to ensure our clients receive world class service. We target technical support and customer care programs but have the experience and expertise necessary to handle any type of program requiring support services. At EMS, we pride ourselves in being more than the average answering service. EMS was founded in 1998 by Mitchell D. Johnson with the vision to provide superior live chat and email response services for numerous companies’ customers. Years later we have evolved into a full service customer contact center and continue to provide superior services. EMS specializes in “Humanizing Customer Service” by providing timely, personal responses to customer questions and has become a recognized leader in customer service outsourcing. Our goal is to make outsourcing easy for our clients.

EMS is privately owned and centrally headquartered in Omaha, Nebraska. We provide our clients with accent neutral multi-channel customer care solutions. Our end-to-end customer service offerings include: inbound and outbound telephone services, e-mail response and support, CRM solutions, consulting, IVR, live chat, fulfillment and direct marketing. EMS representatives are available 24 hours a day to supply your customers with the help they need when they need it.

Company Description

EMS, Inc. is a full-service contact center providing superior outsourced customer support. We pride ourselves in going above and beyond to ensure our clients receive world class service. We target technical support and customer care programs but have the experience and expertise necessary to handle any type of program requiring support services. At EMS, we pride ourselves in being more than the average answering service. EMS was founded in 1998 by Mitchell D. Johnson with the vision to provide superior live chat and email response services for numerous companies’ customers. Years later we have evolved into a full service customer contact center and continue to provide superior services. EMS specializes in “Humanizing Customer Service” by providing timely, personal responses to customer questions and has become a recognized leader in customer service outsourcing. Our goal is to make outsourcing easy for our clients.\r\n\r\nEMS is privately owned and centrally headquartered in Omaha, Nebraska. We provide our clients with accent neutral multi-channel customer care solutions. Our end-to-end customer service offerings include: inbound and outbound telephone services, e-mail response and support, CRM solutions, consulting, IVR, live chat, fulfillment and direct marketing. EMS representatives are available 24 hours a day to supply your customers with the help they need when they need it.

Job Tags

Full time, Summer work, Casual work, Second job, Day shift, Monday to Friday,

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