Job Description:
We are seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As an entry-level representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our products and services.
Key Responsibilities:
· Answer customer calls, emails, and chats in a timely and professional manner
· Resolve customer inquiries, concerns, and issues with empathy and accuracy
· Provide product and service information, features, and benefits to customers
· Troubleshoot and resolve technical issues with guidance from senior representatives
· Document customer interactions and update records in our database
· Meet and exceed customer satisfaction and performance targets
· Collaborate with colleagues to achieve team goals and objectives
· Stay up-to-date with product knowledge and company updates through training and development programs
Requirements:
· High school diploma or equivalent required; some college or degree preferred
· 0-2 years of customer service experience; entry-level candidates welcome
· Excellent communication, listening, and problem-solving skills
· Ability to work independently in a remote setting
· Basic computer skills and familiarity with technology
· Strong attention to detail and organizational skills
· Ability to work in a fast-paced environment and adapt to changing priorities
Benefits:
· Competitive hourly rate and benefits package
· Opportunity to work with a dynamic and innovative company
· Professional development and growth opportunities
· Flexible working hours and remote work options
· Access to cutting-edge technology and tools
· Recognition and rewards for outstanding performance
· Paid time off and holidays
· Opportunity to work with a talented team of customer service professionals
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools....Mamma Onesta's Italian Restaurant in Canton, GA is looking for one chef to join our 17 person strong team. We are located on 250 East Main Street. Our ideal candidate is attentive, motivated, and hard-working. Responsibilities Oversee food safety handling and sanitation...
...conferences and forums Requirements Graduate (PhD or Masters) degree and/or relevant work experience in health economics, outcomes... ...biotech company that has become a leader in antibody biology and innovation. Our product pipeline and next-generation antibody...
...An installer will work and train under the supervision of our current Production Manager (PM). The role of an installer includes but is... ...and development, Englert, Inc. introduced the LeafGuard brand gutter, a patented one-piece leaf and debris shedding gutter system. The...
...fun to work with!!! Re-Bath Austin is seeking ROCKSTARS to join our amazing marketing team!!! We are currently hiring for Brand Promoters to join our Retail and Event Marketing Team! You will be assisting customers by providing company and product information,...
...Description Description\n \n \n No Experience Necessary! \n Paid Training!\n Retention... ...per hour within 3 years. \n ~ Paid CDL training \n ~ Medical/Dental/Vision... ...\n \n \n \n \n *May change based upon local Collective Bargaining Agreement (CBA)\n...